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Standard Returns
You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply.ย Learn more about non returnable items.
Please noteย GIFT CARDSย are non-returnable orย exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.ย
![Hexelore Sweater [PURPLE]](http://eu.killstar.com/cdn/shop/files/HexeloreSweater_PURPLE_-B_e37eecfc-a472-422d-8773-84809cb3fac9_206x309_crop_center.jpg?v=1759417754)
![Hexelore Sweater [PURPLE]](http://eu.killstar.com/cdn/shop/files/HexeloreSweater_PURPLE_-C_c95c5248-502d-4c1a-9e2e-e2ea324e8208_206x309_crop_center.jpg?v=1759417754)