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Free Shipping to Germany on orders over €75
Free Shipping to Germany on orders over €75
KILLSTAR - EU Store

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    EU STORE

    Impressum - Legal disclosure

    Imprint

    Please note: We don't have any physical shop - we sell online only. No visits for shopping possible.

    About Us

    Legal website operator identification:

    KILLSTAR
    Draco Distribution GmbH
    Holzhauser str 140
    13509 Berlin
    Germany
    eu@killstar.com

    +49162 743 0938

    VAT No.: DE341196271

    Commercial Register Number: HRB 227477 B

    Managing director: Chris Anderson

    Legal disclaimer

    All texts, pictures and further published information on this website are protected by copyright of the owner or third party copyright. Any copying or reproduction or publication is only allowed in case of a written and revocable and non transferable permission of the provider. For all means of cross-references (links) related web content, the provider accepts no responsibility. At the time of linking, there no illegal content visible. Responsible for the content of the linked pages are their operators. The provider has no general monitoring and assessment requirement. Upon notification of an infringement, the corresponding link will be removed promptly.

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    Delivery

    See below for information about our delivery options.

    Country Service Price (from)
    GERMANY FREE (orders over 75 EURO) FREE
    Standard 5.99 EURO
    Next Day (order by 12noon Mon-Fri) 10.99 EURO
    EUROPE FREE (orders over 100 EURO) FREE
    International Tracked 9.99 EURO
    International Express 20.99 EURO
    WORLDWIDE FREE (orders over 175 EURO) FREE
    International Tracked 27.99 EURO

     

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    Please note that shipping costs are automatically calculated at checkout based on the total weight of your order and the shipping destination, therefore can vary. The prices quoted above show a minimum delivery charge.

    Orders are processed and shipped from our warehouse within 3-5 business days after the order date . Please allow some extra time for order processing during busier times of the year or during sale events.

    Gift Cards are excluded from the Free Shipping offer.

    Weight restrictions may apply and not all shipping methods will be available for all weights / shipping destinations.

    You are personally responsible for any import duty/tax that may be applied to an order outside of the EU. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.

    If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.

    Counties we do not ship to:
    Algeria, Angola, Benin, Botswana, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guernsey, Guinea, Guinea-Bissau, Heard & McDonald Islands, Ladakh (India), Isle of Man, Jersey, Kenya, Kosovo, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Georgia & South Sandwich Islands, South Sudan, St Helena, Sudan, Tanzania, Togo, Uganda, Western Sahara, Zambia, Zimbabwe

    Returns

    You have 14 days from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.

    When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.

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    FAQs

    WHAT TYPES OF PAYMENT DO YOU ACCEPT?

    T&C apply. Learn more.

    CAN I PAY WITH US DOLLARS, EURO, OTHER CURRENCY?

    All our prices are in GBP but you can pay in any currency. 

    DO YOU SHIP WORLDWIDE?

    Yes.

    CAN I CANCEL MY ORDER?

    Yes - let us know as soon as possible via email or the contact us form. 

    CAN I CHANGE MY ORDER BEFORE IT'S SHIPPED?

    No - orders can't be amended once placed.

    WHERE CAN I TRACK MY ORDER?

    Once your order has been dispatched, you will receive a tracking number which you can use to track your order.

    HOW DO I MAKE A RETURN / EXCHANGE?

    We offer 14 days return policy which you can see at www.killstar.com/pages/returns

    HOW DO YOUR SIZES COMPARE TO OTHER BRANDS?

    Our sizes are true to size and compare to standard sizes. 

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    Sizes

    Our sizes are true to size and compare to standard sizing as follows:

    Women's Clothing

    Bra Size Conversion

    Size Cup Size Range Equivalent To
    XS 30-34 A-C 34A 32B 30C
    S 32-36 A-C 36A 34B 32C
    M 32-36 B-D 36B 34C 32D
    L 32-36 C-DD 36C 34D 32DD
    XL 34-38 DD-F 38DD 36E 34F
    2XL 36-40 E-G 40E 38F 36G
    3XL 38-42 F-H 42F 40G 38H
    4XL 40-44 G-HH 44G 42H 40HH

    Dress Size Conversion

    XS S M L XL 2XL 3XL 4XL
    UK 8 10 12 14 16 18 18/20 20/22
    US 4 6 8 10 12 14 16 18
    EU 36 38 40 42 44 46 48 50

    Metric / Imperial Conversion

    XS S M L XL 2XL 3XL 4XL
    Body Meas. Bust CM 82 87 92 97 102 109 114 119
    IN 32¼ 34¼ 36¼ 38¼ 40¼ 43 45 46¾
    Body Meas. Waist CM 64 69 74 79 84 91 96 101
    IN 25¼ 27¼ 29¼ 31 33 35¾ 37¾ 39¾
    Body Meas. Hips CM 89 94 99 104 109 116 121 126
    IN 35 37 39 40 42¼ 45¾ 47¾ 49½

    How to measure

    Women's Footwear

    UK EU US
    3 36 5
    4 37 6
    5 38 7
    6 39 8
    7 40 9
    8 41 10
    9 42 11

    Unisex Footwear

    UK EU US US
    UK4 EU 37 US6 US5
    UK5 EU 38 US7 US6
    UK6 EU 39 US8 US7
    UK7 EU 40 US9 US8
    UK8 EU 41 US10 US9
    UK9 EU 42 US11 US10
    UK10 EU 43 US12 US11
    UK11 EU 44 US13 US12
    UK12 EU 45 US14 US13

    Men's Clothing

    XS S M L XL 2XL
    Chest CM 86 91 96½ 101 106 111½
    IN 34 36 38 40 42 44
    Waist CM 71 76 81 86 91 96½
    IN 28 30 32 34 36 38
    Hip CM 86 91 96½ 101 106 111½
    IN 34 36 38 40 42 44
    Inside Leg CM 83 83 83 83 83 83
    IN 32 32 32 32 32 32
    Neck CM 36½ 38 39½ 40½ 43 44½
    IN 14½ 15 15½ 16 17 17½

    Ring Sizes

    Diameter (mm)
    US4 14.9
    US5 15.7
    US6 16.5
    US7 17.3
    US8 18.1
    US9 18.9

    One Size

    Size recommendations vary per style. Please see product description for details.


    Dog Clothing Sizes

     

    Dog Vests

      Body Length (cm)
    (top panel when worn, longest point)
    Width (cm)
    (½ width of the bottom opening with edges together)
    XXS 19 15.5
    XS 23.5 18
    S 28 20.5
    M 32.5 23
    L 37 25.5
    XL 41.5 28
    XXL 46 30.5

    Dog Hoodies

      Body Length (cm) Width (cm)
    (Bust Under 
    Arm)
    XS 17 17.5
    S 22 20
    M 27 22.5
    L 32 25
    XL 37 27.5
    2XL 42 30

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