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Standard Returns
You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.
![Arden Lace Basque [Plum]](http://eu.killstar.com/cdn/shop/files/ARDENLACEBASQUE_PLUM_-B_422bc380-ceb1-453a-b91e-2698a4884088_206x309_crop_center.jpg?v=1760697114)
![Arden Lace Basque [Plum]](http://eu.killstar.com/cdn/shop/files/ARDENLACEBASQUE_PLUM_-C_e6511fde-14e9-46f9-9d0d-8ae2e3197ba2_206x309_crop_center.jpg?v=1760697115)
![Velvet Grip Liquid Eyeliner [CHALICE]](http://eu.killstar.com/cdn/shop/files/Liquid_Eyeliner_Chalice_2_68x102_crop_center.jpg?v=1753195050)
![Velvet Grip Liquid Eyeliner [CHALICE]](http://eu.killstar.com/cdn/shop/files/VelvetGripLiquidEyeliner_CHALICE_-1_68x102_crop_center.jpg?v=1753195050)
![Velvet Grip Liquid Lip [CHALICE]](http://eu.killstar.com/cdn/shop/files/Matte_Liquid_Lipstick_Chalice_2_68x102_crop_center.jpg?v=1753194604)
![Velvet Grip Liquid Lip [CHALICE]](http://eu.killstar.com/cdn/shop/files/VelvetGripLiquidLip_CHALICE_-1_2e39cb9e-640f-4e67-8453-a371d9f6d60e_68x102_crop_center.jpg?v=1753194604)
![Fatal Attraction Bodysuit [B]](http://eu.killstar.com/cdn/shop/files/FATALATTRACTIONBODYSUIT_BLACK_-A_8152e9b2-0ba0-45fd-b7fe-62f9d231ede7_68x102_crop_center.jpg?v=1761047860)
![Fatal Attraction Bodysuit [B]](http://eu.killstar.com/cdn/shop/files/FATALATTRACTIONBODYSUIT_BLACK_-C_0719cfda-c37b-4874-b40b-66c86325364c_68x102_crop_center.jpg?v=1761047857)
![Witch Brim Hat [B]](http://eu.killstar.com/cdn/shop/files/WITCH-BRIM_1fdfe31c-d151-4127-87ab-65ea939595ef_68x102_crop_center.jpg?v=1774607386)
![Witch Brim Hat [B]](http://eu.killstar.com/cdn/shop/files/WITCH-BRIM-HAT_68x102_crop_center.jpg?v=1774607386)
![Broom Rider Boots [B]](http://eu.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-W-B_2f9f8924-d293-4617-b9d8-828d7f503627_68x102_crop_center.jpg?v=1739368178)
![Broom Rider Boots [B]](http://eu.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-W-C_c0ada025-fd9d-4f0b-9e8d-f30d3882320b_68x102_crop_center.jpg?v=1739368178)
![Cranium Wine Glasses [CLEAR]](http://eu.killstar.com/cdn/shop/files/CRANIUM-WINE-GLASS-CLEAR-D_29b90515-7d5c-40b6-8379-bafc6886104c_68x102_crop_center.jpg?v=1749555515)
![Cranium Wine Glasses [CLEAR]](http://eu.killstar.com/cdn/shop/files/CRANIUM-WINE-GLASS-CLEAR-B_1b49ba58-08b3-47b3-8b7c-9f310785c246_68x102_crop_center.jpg?v=1749555515)