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Extended Returns
Orders placed from 17th October 2025 until 23rd December 2025 are eligible for an extended return timeframe for store credit or exchange only. You can return items purchased within these dates up until 31st January 2026.
Standard Returns
You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.
![Moonstruck Velvet Skater Dress [B]](http://eu.killstar.com/cdn/shop/products/MOONSTRUCK-VELVET-SKATER-DRESS-B-CC_206x309_crop_center.jpg?v=1620059251)
![Hecate Lace Maxi Dress [B]](http://eu.killstar.com/cdn/shop/files/HECATELACEMAXIDRESS_BLACK_-B_69cf67ad-b042-425d-8642-2df5aeeec9a8_206x309_crop_center.jpg?v=1760698152)
![Hecate Lace Maxi Dress [B]](http://eu.killstar.com/cdn/shop/files/HECATELACEMAXIDRESS_BLACK_-C_2e0bd97c-da6b-49e5-b764-338adcbbcc48_206x309_crop_center.jpg?v=1760698152)
![Cybele Lace Dress [B]](http://eu.killstar.com/cdn/shop/files/CYBELELACEDRESS_BLACK_-B_206x309_crop_center.jpg?v=1760697413)
![Cybele Lace Dress [B]](http://eu.killstar.com/cdn/shop/files/CYBELELACEDRESS_BLACK_-C_206x309_crop_center.jpg?v=1760697413)
![Hecate Lace Maxi Dress [IVORY]](http://eu.killstar.com/cdn/shop/files/HecateLaceMaxiDress_IVORY_-D_206x309_crop_center.jpg?v=1760697882)
![Hecate Lace Maxi Dress [IVORY]](http://eu.killstar.com/cdn/shop/files/HecateLaceMaxiDress_IVORY_-C_206x309_crop_center.jpg?v=1760697883)
![Haunted Union Dress [BLACK]](http://eu.killstar.com/cdn/shop/files/HAUNTEDUNIONDRESS_BLACK_-B_206x309_crop_center.jpg?v=1758802364)
![Haunted Union Dress [BLACK]](http://eu.killstar.com/cdn/shop/files/HAUNTEDUNIONDRESS_BLACK_-C_206x309_crop_center.jpg?v=1758802364)
![Moonstruck Velvet Skater Dress [Ivory]](http://eu.killstar.com/cdn/shop/products/MOONSTRUCK-VELVET-SKATER-DRESS-IVORY-C_206x309_crop_center.jpg?v=1619701147)
![Hecate Lace Maxi Dress [Plum]](http://eu.killstar.com/cdn/shop/files/HECATELACEMAXIDRESS_PLUM_-B_206x309_crop_center.jpg?v=1760697919)
![Hecate Lace Maxi Dress [Plum]](http://eu.killstar.com/cdn/shop/files/HECATELACEMAXIDRESS_PLUM_-C_206x309_crop_center.jpg?v=1760697920)
![Heather Babydoll Dress [B]](http://eu.killstar.com/cdn/shop/files/HEATHER-BABYDOLL-DRESS-B_206x309_crop_center.jpg?v=1759489220)
![Heather Babydoll Dress [B]](http://eu.killstar.com/cdn/shop/files/HEATHER-BABYDOLL-DRESS-C_206x309_crop_center.jpg?v=1759489215)
![Julienne Velvet Keyhole Dress [B]](http://eu.killstar.com/cdn/shop/files/JULIENNE-VELVET-KEYHOLE-DRESS-D_206x309_crop_center.jpg?v=1750154387)
![Julienne Velvet Keyhole Dress [B]](http://eu.killstar.com/cdn/shop/files/JULIENNE-VELVET-KEYHOLE-DRESS-B_206x309_crop_center.jpg?v=1750154388)
![Killing Kisses Lace Maiden Dress [Ivory]](http://eu.killstar.com/cdn/shop/files/KILLINGKISSESLACEMAIDENDRESS_IVORY_-_E_206x309_crop_center.jpg?v=1760697987)
![Killing Kisses Lace Maiden Dress [Ivory]](http://eu.killstar.com/cdn/shop/files/KILLINGKISSESLACEMAIDENDRESS_IVORY_-F_206x309_crop_center.jpg?v=1760697986)
![Cybele Lace Dress [Ivory]](http://eu.killstar.com/cdn/shop/files/CYBELELACEDRESS_IVORY_-B_206x309_crop_center.jpg?v=1760697445)
![Cybele Lace Dress [Ivory]](http://eu.killstar.com/cdn/shop/files/CYBELELACEDRESS_IVORY_-C_206x309_crop_center.jpg?v=1760697446)
![Broom Rider Boots [B]](http://eu.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-W-B_2f9f8924-d293-4617-b9d8-828d7f503627_68x102_crop_center.jpg?v=1739368178)
![Broom Rider Boots [B]](http://eu.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-W-C_c0ada025-fd9d-4f0b-9e8d-f30d3882320b_68x102_crop_center.jpg?v=1739368178)
