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Standard Returns
You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply.ย Learn more about non returnable items.
Please noteย GIFT CARDSย are non-returnable orย exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.ย
![Sacred Promise Handbag [Black]](http://eu.killstar.com/cdn/shop/files/SACRED-PROMISE-HANDBAG-BLACK-A_24e04f1a-0b3f-4938-8940-a386b3aefa68_206x309_crop_center.jpg?v=1784732817)
![Sacred Promise Handbag [Black]](http://eu.killstar.com/cdn/shop/files/SacredPromiseHandbag-B_c3e317da-b8d2-40e0-9381-6ade43eea620_206x309_crop_center.jpg?v=1772623537)
![Sacred Promise Handbag [Red]](http://eu.killstar.com/cdn/shop/files/SACRED-PROMISE-HANDBAG-B_2497b25a-746e-49d4-bc0e-ee5ba4a67a95_206x309_crop_center.jpg?v=1784732777)
![Sacred Promise Handbag [Red]](http://eu.killstar.com/cdn/shop/files/SacredPromiseHandbag_RED__03_206x309_crop_center.jpg?v=1770990632)