See below for information about our delivery options.
|GERMANY||FREE (orders over 100 EURO)||FREE|
|Next Day (order by 12noon Mon-Fri)||10.99 EURO|
|EUROPE||FREE (orders over 100 EURO)||FREE|
|International Tracked||9.99 EURO|
|International Express||20.99 EURO|
|WORLDWIDE||FREE (orders over 175 EURO)||FREE|
|International Tracked||27.99 EURO|
Please note that shipping costs are automatically calculated at checkout based on the total weight of your order and the shipping destination, therefore can vary. The prices quoted above show a minimum delivery charge.
Orders are processed and shipped from our warehouse within 3-5 business days after the order date . Please allow some extra time for order processing during busier times of the year or during sale events.
Gift Cards are excluded from the Free Shipping offer.
Weight restrictions may apply and not all shipping methods will be available for all weights / shipping destinations.
You are personally responsible for any import duty/tax that may be applied to an order outside of the EU. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.
If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.
Counties we do not ship to:
Algeria, Angola, Benin, Botswana, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guernsey, Guinea, Guinea-Bissau, Heard & McDonald Islands, Ladakh (India), Isle of Man, Jersey, Kenya, Kosovo, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Georgia & South Sandwich Islands, South Sudan, St Helena, Sudan, Tanzania, Togo, Uganda, Western Sahara, Zambia, Zimbabwe
You have 14 days from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
T&C apply. Learn more.
All our prices are in GBP but you can pay in any currency.
Yes - let us know as soon as possible via email or the contact us form.
No - orders can't be amended once placed.
Once your order has been dispatched, you will receive a tracking number which you can use to track your order.
We offer 14 days return policy which you can see at www.killstar.com/pages/returns
Our sizes are true to size and compare to standard sizes.